Order Tracking
📦 Order Tracking
We understand how important it is to know where your order is. You can track your shipment easily using the information below.
🔍 How to Track Your Order
Once your order has been processed and shipped, you will receive a confirmation email that includes:
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Your tracking number
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The shipping carrier
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A tracking link (when available)
Please allow 1–3 business days for order processing before tracking information becomes active.
⏳ Tracking Not Updating?
Sometimes tracking information may take 24–48 hours to update after shipment.
If your tracking shows “In Transit” or “Pending,” this means your package is moving through the carrier network.
Delays can occur due to:
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Carrier processing times
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Weather conditions
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High seasonal demand
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Customs clearance (for international orders)
We appreciate your patience during this time.
📍 Incorrect or Missing Tracking Email?
If you did not receive your tracking email:
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Check your spam or junk folder.
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Confirm the email address used at checkout.
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Contact us if needed.
Please include:
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Your order number
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Full name used at checkout
📦 Marked as Delivered but Not Received?
If your tracking shows “Delivered” but you have not received your package:
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Check around your delivery location.
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Ask household members or neighbors.
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Contact your local carrier directly for assistance.
If you still cannot locate your package, please reach out to us within 7 days of the marked delivery date.
🌱 Need Further Assistance?
If you have additional questions regarding your order, please visit our Contact Us page and provide your order number for faster support.
We’re here to help and ensure your seeds arrive safely so you can begin your growing journey.
Thank you for your patience and support.